Rossie's post
Are you also getting this "You must change the password" message from Eden? I just want to make sure it is legit and not some kind of scam popping up on my screen. Category: Updates and feedback
View ArticleOH&W, Lovebears's post
Hi Ros, I did receive it and sent in a support ticket checking on it. They replied yes they sent it. Category: Updates and feedback
View ArticleLioncub's post
Just got on and I haven't received this message. I did notice that I did not have to log in this time though. Category: Updates and feedback
View ArticleRossie's post
Hmmm, wonder why only some members get the message? I saw that message after I logged in this morning, and I did changed my password. Category: Updates and feedback
View ArticleEvilHomer's post
I received it and I changed my password. . . But, the thing about it is I ended up with a shorter password and no stronger than before (I didn't add any additional upper-case letters, symbols, or...
View Articlepeppermintgal's post
I was just asked to verify my email address by clicking on a link. I'm a relatively new member. Category: Updates and feedback
View ArticleSincerely yours, N's post
I got it and changed my password. I was kind of confused about it, though! Category: Updates and feedback
View Articlewrecklesswords's post
I was asked to verify my e-mail address. Twice. Once when I logged in this morning at home, and then when I logged in on my other laptop at work. Category: Updates and feedback
View Articlewrecklesswords's post
And now a third time xD I think I should submit a support ticket for that. Also, I use two laptops and they both use the exact same Chrome account as the browser, yet I have to sign on each time I get...
View ArticleAnsley's post
The IP address is the same no matter how many devices you use. The email verification has always been a little wonky, especially if you use a different email address while ordering. Category: Updates...
View ArticleAnsley's post
There has been no breach in security, just taking proactive measures to prevent any instances of breaches in the future. :) Category: Updates and feedback
View Articlewrecklesswords's post
Yeah, I submit a support ticket for it and I just need to clean out my cookies and see if that helps at all. If it doesn't, the other suggestion was to try to use a different browser. Category:...
View ArticleRossie's post
Thank you (and the other Eden techs) for the proactive security measures! We sure don't want to suffer data breaches like the ones that happened to those giant discount retailers! Category: Updates...
View ArticleAnsley's post
OMG THE HELL THAT CAUSED. I had to shut down my bank account, order new checks, wait for a new debit card and I wasn't even affected by it but wanted to make sure I would never be affected by it. Now...
View ArticleRossie's post
I didn't shop there during that period...lucky me! But yeah, I'm only paying cash at that store now! Category: Updates and feedback
View ArticleAnsley's post
It's sad and for it to be released right before Christmas, I bet there were a whole bunch of people who avoided spending money there at all. Category: Updates and feedback
View ArticleRossie's post
Yes, most likely -- especially the ones who prefer to use debit/credit cards. Category: Updates and feedback
View ArticlesXeVegan90's post
Had to cancel credit cards due to a 450 dollar charge on them from SPAIN. Yeah, that was hell alright. Also, for this post, I too got the change your password notification, which I did promptly, just...
View ArticleAnsley's post
That's really a shame. Stuff like this will force people into using cash from now on. The internet would die. ;( Category: Updates and feedback
View Articlewrecklesswords's post
Was your account actually hacked in the process of that happening with the big T? Category: Updates and feedback
View Articlewrecklesswords's post
So, I still haven't been asked to change my password, but even doing the things that was suggested in the support ticket I submitted, it still hasn't fixed the problem. Soooo, I guess I'll reply to...
View ArticleAnsley's post
No, thankfully. But we looked at our debit history to see when the last time we had used to card at that store and it wasn't super close to the dates in question, but it was within range and a sounder...
View Articlewrecklesswords's post
Huh, interesting. I submit my reply to my support ticket so maybe something can be figured out? Maybe I will try to clear my cookies/history again. Category: Updates and feedback
View ArticleAnsley's post
Well I do know this, Chrome gets its panties in a wad over certain things. For instance, I can't check my yahoo mail through Chrome to save my life but it works just fine on IE. :) Category: Updates...
View Articlewrecklesswords's post
Yeah, I'm about to submit a ticket to Chrome. It's SO irritating because Chrome has been screwing up on me in the last two weeks on a lot of sites. I've never had problems with it until recently....
View Articlewrecklesswords's post
I just wanted to update my issue I had with this. The issue still wasn't fixed and I got the pop up every single time on Chrome, and then it started back up on other web browsers, but then today it was...
View ArticleIlya's post
Hello everyone, I'm going to clarify a few things. We are in the process of transitioning to a new and improved account system, which will utilize SHA-512 password hashing technology (better than...
View Articlewrecklesswords's post
I actually got that prompt just now! Hopefully it is the last time, it's just one of those little things that's annoying, but not a huge bother. Thank you guys for looking into it. Good luck with the...
View ArticleWicked Wahine's post
This is good news, especially since you're doing it proactively, not in reaction to some security breach (like so many other businesses wait to happen before updating). What's also so nice about Eden...
View ArticleIlya's post
Thank you for the kind words, we try to stay in touch with our customers as much as possible!:-) Yes, I too am very happy about these changes being made in a proactive manner. The digital world has...
View ArticleSaucyxGirl's post
I do have a prompt on the login window to start using my e-mail to log in and to change my password once I do. Yet when I enter my e-mail address it says that it is not valid...so should I put in a...
View ArticleIlya's post
Hello, I looked into your case, this is a very specific one that was not as easy to transition. We have a small update coming out next week, you should be able to login with your email then. If you...
View ArticleSaucyxGirl's post
Thank you I was wondering about all this :) Was starting to get worried that I may end up locked out of my account or something. Category: Updates and feedback
View ArticleHouseWench's post
I got the prompt when Heartbleed was rampaging across the interwebs, so I was a bit worried. after a few minutes of checking though it seemed like EF wasn't affected so I just updated passwords. It's...
View ArticleTrixxxy's post
Nope! that one skipped by me. It's probably doing that due to the heartbleed virus. Category: Updates and feedback
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